This incident has been resolved. All systems are operating normally. Videos that experienced an error during this time have been recovered. Thank you for your patience. If you have any questions or concerns, please reach out to support@tella.com with a link to your video.
Resolved
This incident has been resolved. All systems are operating normally. Videos that experienced an error during this time have been recovered. Thank you for your patience. If you have any questions or concerns, please reach out to support@tella.com with a link to your video.
Monitoring
A fix has been deployed and we are monitoring. We'll update this incident once we confirm full recovery.
Investigating
We're investigating reports of issues of elevated errors with our Chrome Extension, Web App, and Mac App. Our engineering team is looking into this and we'll share updates as we learn more.
